RMA Policy

All product returns must meet Sole Source Technology’, LLCs return policies in order for Sole Source Technology, LLC to issue a return order. Provided Sole Source Technology, LLC, LLC has return rights with its suppliers, Sole Source Technology, LLC only accepts the return of products that fall within one of these categories within THIRTY (30) DAYS from the date of Sole Source Technology, LLC’s invoice:…

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Product Warranties

Sole Source Technology™ provides a non-transferable warranty to the purchaser of Sole Source Technology hardware product purchased from an authorized Sole Source Technology distributor or reseller. Sole Source Technology warrants that this product will be free from material defects in manufacture, will conform to Sole Source Technology’s published product specifications and be fit…

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Warranty Statement

It is a common occurrence that a computer system manufacturer’s sales representative has told a customer (which could be an end user, reseller or integrator) that if the customer uses third party memory, transceivers, hard drives, etc. in the system manufacturer’s computer system, the system manufacturer’s warranty is voided. Through this ploy, the sales representative attempts to….

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